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  Services : Terms and Conditions  
     
 
       
  1. To Preselect to TPComm you must be the legal lessee (account holder) of the telephone number(s) and have authority to transfer these numbers to Us.  
       
  2. This agreement starts at the time and day You use TPComm's services. Payment for the service used by the Customer becomes due and payable immediately upon the Customer's use of the Service.  
       
  3. We reserve the right to modify Our rates and/or Terms and Conditions at any time without notice.  
       
  4. TPComm may not connect on a pulse phone. This should be checked with Our customer service.  
       
  5. A flag fall applies to every call, except local calls.  
       
  6. Business Call Rates are exclusive of GST. Residential Call Rates are inclusive of GST.  
       
  7. We have the right to choose the carrier of our choice for the successful termination of traffic.  
       
  8. We cannot guarantee that the service will be free of blockage, delays or faults. You acknowledge that there may be restrictions and limitations on the Service from time to time. We will not be responsible for any loss or damage to You.  
       
  9. We accept no liability to You or to any other person for acts, omissions or defaults of other service providers which provide service to Us for any reason including faults, defects in the service, defects in telecommunication services not provided under this agreement.  
       
  10. We may charge an administration fee if the invoice is not paid by the due date.  
       
  11. You agree to pay all expenses, disbursements or costs which might be incurred by Us in recovering or attempting to recover outstanding monies including debt collection expenses, agency fees or any other related costs owing by You.  
       
  12. You agree that We may disclose personal information to the Customer to a credit-reporting agency but only as allowed under section 18E(1) of the Privacy Act 1988.  
       
  13. We may give to and receive from other supplier's information about your account, including particulars of calls and call charges.  
       
  14. TPComm or You may terminate the service at any time without notice. You may request the termination of the service by contacting our customer service by telephone or in writing. We will bill you for any outstanding use of the service in the next normal billing period.  
       
  15. You must advise Us when you relocate premises or change your phone number. You will remain responsible for all debts incurred on a service until they request cancellation.  
       
  16. Trans Saver Plan is available to only residential customers with up to 4 lines per location. The rates are applicable only if the customers remain with TPComm for full service (Local and Long Distance). The long distance rates (National calls, Calls to Mobiles and international calls) are standard per minute rates and are charged in 6 second increments. Local calls are charged on a per call basis. All rates are correct at 01/06/06 and are subject to change without prior notice. All the rates including National Cap are available 24 hours 7 days a week. A connection fee [Flag fall] of 33 cents applies to non-local calls.  
 
     
     
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